Shop Policies


  • All tops are produced when ordered. Processing times for shirts are 2-7 business days. This does not include shipping. Majority of orders are processed and shipped within 5 business days.
  • Pins and patches can take up to 3-4 business days to ship once the order is received. 
  • Some items may be shipped separately. If ordering a t-shirt with a pin they will be shipped separately.
  • We accept all major credit cards through our secure payment processing. Paypal is also accepted.
  • Pre-ordered items will ship within the estimated date provided. If any delays occur, you will be notified. If purchasing with any in stock items with a pre-ordered item, your order will be shipped once the pre-ordered item becomes available. If you wish to receive your items ahead of the pre-ordered item, you will have to pay an extra shipping fee.


USA/Domestic Standard Shipping

5-10 business days via USPS Mail with tracking. 


7-21 business days with tracking.


10-20 business days without tracking.

  • Expedited shipping currently not available for international shipping.
  • Due to the different type of products, your order may arrive in different packages.
  • Tracking info will be emailed to you once your package has shipped.

UPS also available.


Each glass cup is hand made to order. Please allow 5 business for cups to be created. Shipping will then be determined based on the shipping method you chose. 

For sanitary and safety reasons, ALL CUPS SALES ARE FINAL. If you have any issues with your cup (broken shipment, design issues), upon receiving, please email us at

How to care for your cup:

  • Hand wash only. Do not place in a dishwasher.
  • Do not scrub over design.
  • Do not soak in water. This may cause peeling over time.
  • do not microwave*

*All mugs designs are microwavable*

IMPORTANT: Please make sure the shipping information provided is correct. If your address can not be verified as valid by USPS, you will be contacted to verify or update your information. This will cause a delay in processing your order. If you do not respond within 3 days, your order will be canceled and a refund will be issued.


  • Because items are produced on demand, ALL SALES ARE FINAL
  • She Illustrates is not responsible for the mishandling of or lost packages by USPS. Nor are we responsible for incorrect info given at the time of checkout.
  • Please verify all of your information (i.e., color, size, address, email, etc.) before completing your purchase.
  • If for any reason your package is returned back to She Illustrates, you will be refunded minus a restocking fee of $5. You will be notified by the email provided. If you wish to receive your package, before being refunded, you will be responsible for any shipping fees. 
  • For any additional questions regarding returns or if you have any further questions, please email us at



How do I care for my t-shirt?

Naturally some of the prints will fade after multiple washes. If you’re worried, please follow the wash instructions on the tag of each shirt or follow a few of the following suggestions:

  • Wash inside-out using cold water with like colors on the gentle cycle.
  • Hand wash cold.
  • Tumble dry low or hang dry
  • Iron inside-out on a low to medium setting. DO NOT iron directly on the design.

What size should I order?

Our sizes range from XS-3XL . All t-shirts are unisex and can run a little big. Women should order one size down for a more fitted look. Please see the sizing chart for further details.